Kodif is an innovative low-code customer experience (CX) platform designed to help non-technical teams create powerful and efficient customer experience flows without relying on coding expertise. By leveraging state-of-the-art AI technologies such as GPT-4 and ChatGPT, Kodif enables automation of customer support processes, provides an AI-powered agent assistant to ensure consistent and error-free customer service, and offers guided workflows for streamlined issue resolution.
With options for self-service and support for specific use cases like Refund management, WISMO, Proactive Outreach, Subscription Management, and Risk & Fraud Prevention, Kodif is an ideal solution for businesses seeking to improve their customer support experience and efficiency.
Kodif places great importance on data security, adhering to stringent compliance standards such as HIPAA and AICPA SOC certification. The platform also offers case studies that showcase successful implementations with various organizations, allowing prospective users to see the real-world benefits of the system. For interested parties, Kodif provides the option to book a demo and contact their team for more information.
